Frequently Asked Question

The system is frozen, or my changes are not showing. What should I do?
Last Updated about a month ago

If the platform seems frozen or your recent updates aren't appearing, please follow these steps in order:

  1. Try a Refresh: Press the refresh button on your browser.
  2. Perform a Hard Refresh: Press Ctrl + F5 on your keyboard (or Cmd + Shift + R on a Mac).
  3. Sign Out and In: If the issue persists, sign out of your BuildRunKit account and then sign back in.
  4. Contact Support: If none of these steps work, please contact our support team at [email protected].

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